Refund Policy for eazy web
Welcome to eazy web We value your satisfaction with our services. This Refund Policy explains the terms and conditions under which refunds may be issued.
1. Eligibility for Refund
a. Service Dissatisfaction:
- If you are dissatisfied with our services within eazy web you may be eligible for a refund. Please contact us to discuss the issues you encountered.
b. Unavailability of Service:
- In the event that our service is unavailable for a prolonged period without prior notice, you may be eligible for a refund for the affected period.
2. How to Request a Refund
a. Contact Support:
- To request a refund, please contact our customer support team at our email: eazy@webagency.com and provide details of the issues you are facing.
b. Provide Information:
- Clearly state the reason for your refund request and provide any necessary details, such as your account information and the specific services affected.
3. Refund Process
a. Verification:
- Our support team will review your request and may require additional information for verification purposes.
b. Refund Decision:
- We will notify you of our decision regarding your refund request. If approved, the refund will be processed using the original payment method.
c. Processing Time:
- Please allow [specified time frame] for the refund to be processed. Processing times may vary based on your payment provider.
4. Exclusions
a. User-Requested Changes:
- Refunds will not be provided for changes made at the user’s request, such as design revisions, feature additions, or additional services.
b. Third-Party Services:
- We are not responsible for refunds related to third-party services or products recommended or integrated into our services.
5. Termination of Services
a. Voluntary Cancellation:
- Clients may cancel services voluntarily. Refunds for prepaid services will be prorated based on the remaining unused period.
b. Termination by eazy web
- eazy web agency reserves the right to terminate services in the case of policy violations. Refunds will be handled as outlined in these terms.
6. Contact Us
If you have any questions or concerns about our Refund Policy
EMAIL : eazy@webagency.com
By using eazy web agency you agree to the terms outlined in this Refund Policy.